Shipping & Return
Shipping
Where do your products ship from?
We ship from a global network of strategically located warehouses to ensure fast and efficient delivery. Our current warehouse locations include:
1.United States -7 facilities in Los Angeles, San Francisco, Dallas, Houston, Chicago, Florida, and New Jersey (Free pickup available at these locations)
2.France-Near Paris
3.United Kingdom-Near London
How can l get a shipping quote?
Shipping rates vary by device model, quantity, and delivery address. Please contact our sales team for a personalized quote
How long does shipping take?
For most U.S. destinations, shipping takes 5 to 10 business days, Free warehouse pickup is
also available.
Refund and Exchange Conditions
Due to the special nature of the product, it is an equipment product, and we usually do not support returns but warranty. However, our refund policy covers the following reasons, which can be refunded or exchanged:
1. Product quality problems and cannot be repaired;
2. Wrong goods are sent;
3. Goods are lost due to our logistics problems or force majeure such as natural disasters.
Non-refundable or exchange conditions
1. Products damaged by customer misuse, improper handling or improper maintenance;
2. Goods are lost due to providing the wrong delivery address;
3. Wrong order is placed due to personal reasons of the customer.
We do not accept returns or refunds due to the above situations.
Is there a return handling fee?
1.We do not charge for return or exchange.
2.If you return or exchange, you are responsible for the return shipping fee.
Support
What kind of after-sales support does your customer support team provide, and how can icontact them?
HAHA Vending Customer Support is available Monday through Sunday, from 7:00 AM to 10:00 PM Eastern Time.
For assistance, please contact us during our service hours through any of the following channels:
Official Online Support: AI Vending App – Support
Customer Support Hotline: +1 (771) 203-4228
Customer Support Email: service@hahavending.com
What is your warranty policy?
We offer a standard 1 -year warranty on our products. lf you'd like extended coverage. it's available for $200 per year. For more details, feel free to reach out to our sales or support team at Sales@hahavending.com or call +1 323-767-7987 .
Where can l find instructions for using your app and system?
We provide comprehensive user guides and helpful video tutorials to get you started. lf you
need personalized assistance, our support team is happy to help via email Sales@hahavending.com or call +1 704-645-0457.
How do l set up an account or activate devices?
Account setup usually takes 1 to 2 weeks and doesn't require having the machine on hand
For step-by-step help, please contact our support team by email at Sales@hahavending.com or call +1 704-645-0457.
- ボトル入り飲料と缶入り飲料に最適化：水、ジュース、ソーダ、エナジードリンクなど、様々なボトル入り飲料と缶入り飲料の供給に特化して設計されています。スムーズで正確な押し出し性能を実現し、詰まりを防ぎ、自動販売機の稼働中に製品の位置合わせを維持します。
- 迅速で便利な設置：設置が簡単で便利で、最小限のダウンタイムで素早く交換できます。機械の停止を減らし、自動販売機のパフォーマンスと全体的な販売効率を向上させます。
- スムーズで安定した供給：最適化されたプッシャーシステムにより、ボトル入り飲料や缶入り飲料がスムーズかつ均一に供給されます。転倒や詰まりを効果的に防止し、飲料を適切な位置に保ち、取り出しやすくします。この安定した供給性能は、顧客満足度を高め、メンテナンスやサービスの中断を最小限に抑えます。
- 耐久性に優れた構造：高強度で耐衝撃性に優れたプラスチック製で、ボトルや缶入り飲料の重量に耐えられるよう設計されています。強化フレームは、連続使用でも変形やひび割れを防ぎます。滑らかな黒色の表面は耐摩耗性に優れ、お手入れも簡単で、すっきりとしたプロフェッショナルな外観を保ち、長期的な信頼性を保証します。
- 軽量で効率的：堅牢な構造にもかかわらず、ユニットの重量はわずか2.3kgで、自動販売システムへの負荷を最小限に抑えます。効率的な設計により、スムーズな商品の流れがサポートされ、機械の摩耗が軽減され、メンテナンスコストの長期的な削減にも貢献します。
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製品詳細
- 製品寸法 : 19.68 x 3.93 x 3.5インチ; 5ポンド
- 商品モデル番号 : VM360
- 発売日 : 2025年11月12日
- メーカー : ハハベンディング